Alkanatur Drops Jug FAQs

In this section you will find the answers to frequently asked questions about the use and installation of the Alkanatur Jug. Please, if you have other questions write to us at info@alkanatur.com.au. We will answer them as soon as possible.

Alkanatur Drops Jug

Starting to use the jug for the first time

If you have received your Alkanatur Drops Jug, when you open it you will see that the box contains the jug, the BPA free bottle, instruction manual and the blackboard. The filter, reagent and strips are located inside the jar. Remove the lid and remove all the accessories inside. 

Once we have all our components separated, we can begin to prepare their start-up. It is recommended to wash the carafe before starting to use it.

Wash the jug with soapy water and a soft sponge . We recommend  not using a scouring pad  or rough material to avoid scratching the plastic.

All the information on how to start using the jug is explained in the instruction manual that we send with the product. 

Filter Activation

Once we have the jug washed, we will proceed to activate the filter, before assembling the jug parts. 

To activate the filter , we will follow the following steps:

1. Fill the pitcher halfway with water and submerge the filter with the small outlet hole facing up until it releases any air it may contain. 

If you do not want to be holding the filter with your hand, you can submerge it and place the tank on top, to prevent the filter from floating, for 20 minutes. 

2. Place the filter in the tank, with it resting on a stable surface. Do not place the green tank in the transparent part of the jug.

3. Put the tank under the faucet of your sink and fill it completely with water (you can gently tap the part where the filter is with your hand to speed up the activation process). Let the water in the tank filter and it is emptied. Refill it two more times and allow that water to percolate.*

*You can use that water to water the plants. We recommend drinking after the 4th filtering for flavor reasons. 

Quick video on how to activate and assemble the Alkanatur Drops Pitcher:  watch video .

Jug assembly

Once we have the filter activated we can proceed to assemble our jug. 

It is recommended to place the tank on a stable surface, and insert the filter in it, with the grill facing up and the small hole facing down. Insert the filter into the tank and press so that it fits until the end of where the hole ends, thus leaving the tank and filter at the same height. 

We introduce the tank with the filter in the jug and place the complete cover from back to front. To fit the cover correctly and avoid falls, we give it a gentle tap on the front.

Quick video on how to activate and assemble the Alkanatur Drops Pitcher : watch video . 

Water consumption times

The water can be consumed at the moment of being filtered. 

We recommend consuming it as freshly filtered as possible (greater antioxidant power). 

We recommend changing the water in the jug every 24 hours at room temperature, and within a maximum of 48 hours if it is in the fridge. 

Wash the jug

A weekly cleaning  is essential to keep your Alkanatur Drops Jug in good condition. 

Steps to follow:

1. Disassemble the jug. 

2. Remove the filter from the tank. The filter should only be rinsed with water, soap or any other cleaning product should never be used on it, since it can alter the proper functioning of the product. 

3. Soap the parts of the jug, tank and entire lid with the sponge (do not use the rough part of the scourer to avoid scratching your jug). 

4. Rinse all parts well. 

5. Allow to air dry or dry with a cloth delicately.

We recommend washing the jug by hand for better maintenance . In case of putting it in the dishwasher, it is recommended to use low temperatures.

In hard water areas,  it is recommended to clean with warm water and vinegar to keep the material of the product in good condition. After removing the filter from the carafe reservoir, fill the transparent part of the carafe with equal parts warm water and vinegar. Leave to soften for a couple of hours or overnight and the next day rinse with soap and water, as specified in point 3.

Parts replacement

Your Alkanatur Drops jug is an investment for a lifetime. Its materials, certified and 100% free of endocrine disruptors, do not emit any toxins into the water, so you can use the jug for many years. 

In the event that  any part of your product breaks  or you simply want to change a part due to wear and tear,  you can request a price for your spare part  for:

Email:  info@alkanatur.com.au

Tell:  +61 3 9357 1277

About the Alkanatur Drops pitcher and filter

Duration and change of the jug filter

The duration of the filter is 400 liters or, 6 months maximum if the amount of filtered has not reached 400 liters. What happens before.

You can estimate its useful life or know that it is exhausted by following any of these three options:

1. Calculate your daily water consumption . Divide the 400 liters of duration between your liters consumed per day. You will estimate the duration of the filter in days. 

For example: daily consumption: 4 liters. 400 liters (filters) between 4 liters of consumption = duration 100 days (3 months).

2. Measurement of chlorine . You can measure the level of chlorine in your filtered water with a chlorine reagent that you can buy in our online store. The chlorine level must be kept below 0.1. 

3. Taste . Your taste buds will identify the taste of chlorine once the filter has worn out and you'll know it's time to change it.

*General filter change average of our clients and Alkanatur recommendation: every 3 months.

How do I change the jug filter?

The first thing to do when changing the jug filter is to activate it. For them we follow the following steps, which will be explained in the product's instruction manual. 

1. Fill the pitcher halfway with water and submerge the filter  with the small outlet hole facing up until it releases any air it may contain.
If you do not want to be holding the filter with your hand, you can submerge it and place the tank on top, to prevent the filter from floating, for 20 minutes. 

2. Place the filter in the tank , with it resting on a stable surface and not inside the transparent part of the jug to prevent it from breaking when applying force to place it.

3. Put the tank under the faucet of your sink and fill it completely with water (you can gently tap the part where the filter is with your hand to speed up the activation process) . Let the water in the tank filter and it is emptied. Refill it two more times and allow that water to percolate.* 

*You can use that water to water the plants. We recommend drinking after the 4th filtering for flavor reasons. 

Quick video on how to activate and assemble the Alkanatur Drops Pitcher:  watch video .

What to do with the filter if I am not going to use it for several days?

If you go on vacation, take your Alkanatur Drops jug and enjoy purified and alkaline water anywhere. 

If you cannot take your pitcher with you and you are going to be  away for more than 3 days , leave the filter in your fridge. You can leave it stored in a taper or container, so that it does not catch the smell of the rest of the food. 

If you are going to be  away for 7 or more days , remove the Alkanatur Drops filter, let it drain for an hour, wrap it with plastic wrap or a resealable bag and store it in the freezer. When you return, let the filter thaw for a few hours and use it again for the rest of its useful life. 

We recommend, once we defrost the filter and put it back in the jug, filter it and throw it away and start consuming the water after the second filter. 

Can the Alkanatur Drops jug be used with mineral water?

yes .

By using mineral water, the Alkanatur pitcher alkalizes it, provides it with antioxidants and eliminates the toxins released by the plastic in bottled water.

Can the Alkanatur Drops pitcher be used with well water?

The Alkanatur Drops Jug is designed and intended for tap water .

Alkanatur equipment is suitable for use with any type of water as long as it is drinkable .

Can black water or carbon specks come out?

Yes, it's totally normal. 

In your first filtrations or during activation, the water may be tinted gray or black due to the filter material. Our Alkanatur filters are ecological, composed of natural products: 100% natural coconut charcoal and magnesium, and we do not alter the nature of the materials . 

Coconut charcoal, due to its porous nature or even due to the transport of the material, can be more broken and broken and release carbon specks to a greater extent, and end up staining the water black. Other times, if its state is more compact, it barely releases dust and the water comes out completely transparent. 

Can there be a small whitish residue on the walls of the jar?

Most of the waters in Spain have an excess of calcium.

Our filter removes part of this calcium, adds magnesium and leaves the potassium present in the water, making these 3 alkaline minerals, essential for our health, bioavailable and ionized for proper assimilation.

These minerals can dull the walls of the jar.

If this happens, remove the filter and fill the jug with water, if possible hot, up to where the remains of calcium are found and add a splash of white or lemon vinegar. 

Such residues will be removed in just a few minutes. Lather the pitcher and rinse it as usual.

How to clean your white jug:  see video . 

If you live in a hard water area, you also have the option of purchasing  low magnesium emission filters. More information:  see video. 

Does it also alkalize mineral water, tap water or reverse osmosis water?

yes .

Any type of water can be alkalized and ionized.

The advantage with some equipment that already purifies the water, such as reverse osmosis, mineral or distilled, is that our filters last longer.

Where is the Alkanatur Drops pitcher made?

The Alkanatur Drops pitcher is made entirely in Spain.

About water treatment methods

Main tips before deciding on a method of alkalinizing water

Before buying a water alkalinization system, ask for a certificate issued by a reputable institution regarding chlorides and sodium emitted by the filter of that system.

We recommend that the filters do not last longer than 6 months due to the high risk of bacterial and microbiological contamination that exists after this time.

In some models of filters, silver is included in the charcoal to try to alleviate this problem. This material has been limited by the FDA and other international organizations for causing possible health risks.

Always ask for a satisfaction guarantee of at least 30 days.

About drops to alkalize water

The alkalizing drop system adds minerals to the water .

People with health problems should take precautions with this system since it adds sodium , a mineral that is contraindicated in many pathologies.

Also, the antioxidant capacity is very weak compared to Alkanatur water.

Do the conventional jugs on the market alkalize and ionize the water?

This type of jars, due to its ion exchange resin , usually introduce chlorides and sodium into the water .

Generally they tend to be acidic waters , with hardly any antioxidant capacity and with a very poor oxygen supply.

As always, we recommend requesting reports from well-known institutions to find out what the jug produces and the effects it has on the water to be treated.

About Alkanatur antioxidant alkaline water

What is Alkanatur ionized alkaline water?

Our body pH tends to acidify with diet, stress, pollution, etc.

Alkanatur ionized alkaline water helps balance the body's pH , guaranteeing a pH between 8.5 and 9.5 anywhere in the country.

It also has a great antioxidant* and oxygenating capacity .

What does Alkanatur ionized alkaline water do and what benefits does it bring us*?

  • Debug. Helps remove up to 99.9% of chlorine, heavy metals, pesticides, etc. if they were present in tap water. This function is performed thanks to the powerful action of coconut charcoal of high purity and absorption.
  • Alkalizes. Normally most waters have a neutral pH (7) or acid (less than 7). Our pitcher provides at any point in the country and with any type of water (tap, mineral, reverse osmosis, distilled) an ideal pH 9 for drinking, as recommended by experts. This water, together with an alkaline diet, helps us regulate the body's pH.
  • Ionize. This is the most unknown function even for many experts, but the most important for our health. Every day free radicals attack our cells and after a certain age, our natural antioxidant defenses diminish and we need external help. Alkanatur alkaline water, due to its low molecular weight, works by eliminating fast free radicals. In addition, its patented CAM system (maintained antioxidant capacity) has a bioavailability of 77.7%, compared to 10% of other systems that ionize water. This function allows us that the antioxidants provided reach the affected areas quickly* and in adequate amounts (all of this demonstrated by various scientific studies carried out at various prestigious Spanish universities and prestigious sports centers such as the Reebok Club in Madrid).
  • Oxygen.  The higher the pH of a liquid, the higher its ability to supply oxygen. For example, a conventional soft drink has a pH of 3, so it lacks this quality.
  • mineralize.  It provides 18 mg/liter of ionized Magnesium, which together with the Calcium and Potassium existing in the water in ionic form, helps to balance our body with these precious ionized alkaline minerals.

Does Alkanatur ionized alkaline water lose its effect when boiling, cooling or once filtered?

No, Alkanatur ionized alkaline waterdoes not lose its propertieswhen boiled or cooled.

Can I drink Alkanatur ionized alkalized water with seawater or infusions?

Yes , it is a perfect combination. The proportions would be 20% seawater and 80% Alkanatur water. 

It can also be taken with all kinds of infusions , even using cold water, since ionization increases the penetrating power of the water and therefore its dissolution.

Infusions with Alkanatur alkaline water are recommended to purify and cleanse the kidneys (combined with stone-breaking herbs) and liver (with dandelion, artichoke and milk thistle). 

What are the different uses of Alkanatur ionized alkaline water?

Its use is very varied. In addition to its main function as direct intake, Alkanatur alkaline water can be used in the following cases:

  • To remove agro-toxins from fruit and vegetables. It is advisable to immerse these products in alkaline water for 5 minutes.
  • To cook . Vegetables have a more intense color and foods in general gain flavor.
  • For infusions and coffee . The infusions are also made with cold water.
  • cosmetics _ High moisturizing effect and use as make-up remover.
  • dental hygiene . Use as a mouthwash (the bacteria that cause cavities and other pathologies only proliferate in acidic environments).

Is the antioxidant capacity the same in all filters on the market?

No. _

If we talk about antioxidation, the most important feature is its bioavailability. This means what percentage of this property is assimilated by the human organism.

All the systems we have analyzed barely reach 10% of their effectiveness. Alkanatur has the patented CAM system (Maintained Antioxidant Capacity) whose bioavailability reaches 77.7%, demonstrated by  studies carried out at the University of Vigo.

What is the difference between hydrogenated water and Alkanatur ionized alkaline water?

Hydrogen water does not have an alkaline pH .

The antioxidant capacity is common in both, in any case it will depend on its bioavailability capacity.

According to most experts, diseases develop in acidic environments, with little oxygen (hypoxia) and with many free radicals.

Hydrogenated water only fights free radicals while Alkanatur ionized alkaline water fights all of them.

How does the alkaline water we drink act when it reaches the stomach?

When we ingest alkaline water we help balance the body's pH. 

In the stomach it normally generates more hydrochloric acid . This hydrochloric acid generates water in addition to bicarbonates. These bicarbonates are incorporated into the bloodstream thus maintaining the alkaline values ​​that our body needs.

Teodoro Vázquez, chemist, Barefoot runner and author of blogdelrunner.com explains it to us in the following video:

Click here to watch the video

  • Installation and use guide for the Alkanatur Drops

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  • How to measure body PH

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